The delivery costs also include the return of the material. The price is determined and accepted under quotation.
For reasons of security and quality of service, Gallia.aero endeavors to deliver the products to the customer in person. If the customer is not present during the delivery and without indication to the contrary on his part, the products are deposited at the airport assistance service of his choice. The customer can also indicate the address and telephone number of the reception of a company when ordering.
Gallia.aero undertakes to respect the cold chain until the delivery of the products to the customer’s address by all appropriate technical means. From this moment, the responsibility rests solely with the customer, independently of his presence during the delivery. It is up to the customer to recover his products within a reasonable time to maintain the cold chain. The customer assumes responsibility for the products once delivered, even if they are dropped off at the airport assistance service or at the reception of a company in his absence. Gallia.aero declines all responsibility in the event of theft of the delivered order, break in the cold chain, or deliberate damage to the package. However, in the event of a problem with an order placed in his absence, the customer is invited to contact Gallia.aero to find possible solutions with the aim of customer satisfaction.